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Change Your Order Information

You can update your order quantity, billing address, shipping address, payment method, and more on your unshipped orders by visiting the Orders section in Your Account.

Important: Orders that have entered the shipping process can't be modified.

To edit an order from the Order Summary in Your Account:


  1. Go to Your Orders.
  2. Click the Order Details link for the order you wish to change.
    • To edit orders sold and fulfilled by elgonstudios.com AU, or orders sold by a third-party seller and fulfilled by elgonstudios.com AU, click Change next to what you want to modify (delivery address, payment method, gift options, etc.).
    • If the order is sold and fulfilled by a third-party seller, you'll only have 30 minutes to make any changes. After this time has lapsed, click Contact seller to request any changes.

    Note: Sellers can't change the delivery address for you once you've submitted your order. If you need to update the delivery address and the item hasn't dispatched yet, you'll need to request a cancellation and order again.

  3. Follow the on-screen instructions to change the information you want to modify.

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